Policies

OLD ORCHARD, ME HOTEL

PRICING SATISFACTION GUARANTEED

Reservations made through our online reservation system or by telephone directly with the hotel are guaranteed satisfaction of pricing. If for any reason within 24 hours of making your reservations, you wish to cancel, just call us at 207-934-4151 and we will respectfully cancel your accommodations, and refund any deposit made. After 24 hours, our published cancellation policy will apply.

RATE POLICY:

Rates are based on double occupancy. For each additional person over the age of 10, there is a charge of $25.00 per person per night. Up to 2 children under the age of 10 may stay free in your room. For each additional child there will be a $25 charge per child per night.

CANCELLATIONS:

Cancellations made prior to 14 days of your scheduled arrival date, or changes to the number of nights reserved or the dates of your stay, will result in an administration fee of $40 for a hotel room or $75 for an apartment suite or cottage.

“Late cancellations,” or cancellations made within 14 days of your scheduled arrival date result in forfeiture of the deposit made at the time of your reservation.

RESERVATION INSURANCE:

We know that weather and unexpected changes to your best-laid plans can necessitate a cancellation of your reservation. Should you wish to reduce your risk of loss due to cancellation, you have the opportunity to sign up for our insurance at the time of reservation. If you insure your reservation, you may cancel up to 72 hours before the scheduled arrival date and pay the minimum cancellation fee associated with your particular accommodation. Cancellation insurance for a room is just $40, for an apartment/suite is $75, and for a cottage or house $125.

“LIMITED PET-FRIENDLY” POLICY:

  • There is a $25.00 – $35/pet/night fee for guests with dogs.
  • There is a maximum of two dogs allowed per room.
  • Several rooms are designated as pet-friendly rooms. Please inquire upon making your reservation.
  • Your dog(s) must be kept on a leash at all times outside of your room in all public areas of the Inn.
  • Keep identification on your pet at all times.
  • Please keep a disposable poop bag with you during walks so you can clean up after your pet.
  • Please feed your pet in the tiled bathroom rather than on our carpet or wood floors to minimize any spillage or staining while eating and drinking.
  • If your dog barks frequently, other guests may be disturbed, so please take steps to comfort and positively reward your pooch for not barking. Guests may be asked to leave if their dog excessively barks and disturbs other guests.
  • Please prevent your pet from jumping on furniture or beds. As a precaution, please cover the furniture or bed with a towel or your own covers from home. Please wipe off muddy or wet paws before your pet enters the Inn.
  • If any damage occurs to your room or Inn as a result of your pet’s behavior, any repair and/or cleaning bills will be charged to your folio.

PARKING:

Complimentary parking is included with your room. 1 vehicle is allowed per room, suite, or apartment. Large cottages are allowed 2 vehicles. Vehicles must be moved at check-out. If you have a second vehicle, we can recommend offsite parking. If in the event we do have space to park a second vehicle the fee is $25.00 per vehicle, per night. We do ask that you call management in advance regarding availability.

GENERAL:

Our accommodations are intended to provide a fun and restful environment where all of our guests can enjoy some time away from home in a pleasant beach environment. We request that our guests respect the interests of others at the property and conduct themselves in a responsible manner, sensitive to the fact that hotel accommodations are, by their nature, close living arrangements where your activities and behavior directly impact your neighbor’s ability to enjoy his or her vacation. We request that you obey all applicable laws regarding the use of alcohol and controlled substances.

Check-in time is 3:00 p.m., and check-out time is 10:00 a.m. Late check-ins after 10:00 p.m. on the date of arrival are subject to a $25 late check-in fee.

Additional charges of $25-$200 will be incurred for the following:

  • Staying past the check-out time of 10:00 a.m.
  • Excessive clean-up of your room is necessary
  • Smoking occurs in your accommodation

Please contact us for any policy-related questions. Our friendly staff would be happy to assist you. We hope to welcome you soon to one of the most quality and affordable Old Orchard, ME hotels!

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